Service & Support Center

Analytik Jena backs superior products with the highest standards of local support to its customers. Our comprehensive range of services include:

  • Installation and training services on site in synchronization with product delivery and site readiness. Site readiness consulting is provided for all installations in advance
  • Uptime services for troubleshooting and repair with assured response and resolution time goals
  • AMC services for proactive and preventive support to ensure continued operations
  • Local essential spare parts stocking for quick response to orders for spares
  • Comprehensive advice, method development, sample testing and training by application specialists. We also support you in equipment qualification and validation processes, thus guaranteeing compliance with worldwide standards, regulations and norms.

Our global network of authorized representatives ensures fast response times. Ask our competent employees. They will be glad to help you!

Our services at a glance

Service Hotline

Gulshan Kumar Narula
Regional Head
+91 11 221 65 259
+91 11 430 95 304technicalsupport@ajindia.com

Service Request

Service und Support Locations

Our Service und Support Locations

Service & Support ICP-MS

Direct service contact for requests concerning ICP-MS

+49 3641 77 7407+49 3641 77 7449icp-ms-service@analytik-jena.com